FAQ's

Home Shipping FAQ's

 
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Linens And Etc.
Men's & Boys Shirts
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Frequently Asked Questions

 

Order Processing

Customer Service Return Policy
Office Hours of Operation Contact Information Privacy Policy

Prices are subject to change without notice. Availability of merchandise is subject to actual stock on Hand.

Order Processing

We process orders seven days a week. Orders placed on major holidays are queued for processing the next business day. Shipments dispatch Monday - Friday. Prices and items are periodically subject to change. We reserve the right to correct typographical, descriptive and photographic errors. Orders based on incorrect information are subject to cancellation.

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Customer Service

Contact Information

Feel free to contact us at:

Renfro's
4105 McGee. Ste 5
Kansas City, MO, 64111
P: 1-816-810-5462

Email Customer Service

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Office Hours of Operation

You may call the office for assistance 9a.m.- 4p.m. Central Time Monday thru Friday.

Office holidays are:

bullet New Year's Eve
bullet New Year's Day
bullet Memorial Day
bullet Independence Day
bullet Labor Day
bullet Thanksgiving Day
bullet Day after Thanksgiving
bullet Christmas Eve
bullet Christmas Day

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Return Policy
We  sell many products on this website at or below wholesale . Because of the fact that we are not a large company, but a small family-owned business, we cannot provide cash or credit card refunds, except in the unlikely event that the merchandise you received was broken or damaged in shipping. Unless your item arrives broken or a mistake was made in your order, no returns are permitted! ONLY AUTHORIZED RETURNS will be accepted after contacting us via email and getting authorization to return a defective item, and UNAUTHORIZED RETURNS will be returned to sender.
Please note that ALL SALES ARE FINAL before you push the button to place your order. Thank you. ! Your cooperation makes it possible for us to continue to provide  wholesale and discounted prices.

Please contact Customer Care via e-mail within 15 days of your invoice. There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 15 days if you intend to return ANY item back to our store.
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Contact Information

Jim Renfro
Wholesale Distributor
4105 McGee Suite 5
Kansas City, Missouri 64111
sales@renfros.com
renfros@renfro.com

Phone: 816-810-5462
Hours 9:00 am to 4:00 pm
Central Time

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Privacy Policy

Note: We respect your right to privacy and will not sell, rent or share your name, address or email address with anyone.
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